TERMS & CONDITIONS

Product Availability

Please note that all orders are subject to availability and stock is not reserved until your order has been confirmed. Items placed in your basket are not reserved and may be purchased by other customers.

Completing an order

Once you submit your order by pressing confirm in checkout you have agreed to pay the total amount due and have agreed to the terms and conditions.

Payment

We accept payment online using MasterCard, VISA, Maestro, Amex and PayPal.

Payment for your order is taken at the time your order is placed. The currency used in British Pounds (GBP). VAT is included in all our prices.

You are required to provide payment details that are valid and correct and you confirm that you are the person referred to in the billing information provided. The Simple Detail reserve the right to cancel orders if they do not meet all or any of the security requirements.

Order Confirmation

You will receive an online confirmation on your screen once your order has been placed, as well as an email confirmation.

Changes to your placed order

If you wish to change a placed order you must contact us as soon as possible at contact@thesimpledetail.com - we cannot guarantee that changes can be made as hope to send you your item as soon as possible after you have placed the order, but will try our best to accommodate your request if the product hasn't yet been shipped.

Pricing

All prices are displayed in British pounds (£/GBP). All prices exclude shipping fees which will be added in checkout and will differ based on which country your order is shipped to. You can select shipping country in checkout.

If you are placing an order using a card or PayPal account which is not denominated in British pounds (£/GBP) your card issuer or PayPal will calculate the applicable exchange rate to process the transaction. We are not responsible for any exchange rates.

Any customs or import duties are charged once a parcel reaches the destination country. Any additional charges must be paid by the recipient of the parcel. Unfortunately we do not have any control over these charges and advise you contact your local customs office for current charges before placing the order.

Delivery

We will dispatch approved orders as quickly as possible but we cannot be held responsible for any delays caused by destination customs clearance processes or by our shipping provider.

If we are unable to dispatch all or part of an order due to stock or other reasons, we will inform you as quickly as possible. In this case, you will be able to cancel the order and a refund for the full order amount, including shipping will be provided to you.

Your right to cancel an order

You have the right to cancel your order in writing within 7 days of delivery of the goods. You will need to return the item(s) by post. Once returned we will refund all items undamaged, unused and with all labels and tags intact.

If returns are damaged, soiled, washed, worn (other than trying the item on)  the products may not be accepted and may be sent back to the customer and/or a refund refused.

Faulty Items

If you receive a faulty item please contact us at contact@thesimpledetail.com so we can arrange for the items to be returned.

Product Images

Every effort has been made to accurately display products and colours on the website however colours can display differently due to your computer.

Rights

All rights, including copyrights on the website remain with The Simple Detail - use of content from this website is prohibited without our permission.